karika is committed to providing a safe, fair, and enjoyable gaming environment for all players across Bangladesh. We believe responsible gaming is the foundation of a sustainable and positive entertainment experience — and we have built a comprehensive set of tools and policies to support every player.
At karika, we firmly believe that gambling should be a form of entertainment — not a financial strategy, an escape from stress, or a way to solve money problems. For the vast majority of players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, karika offers an exciting and responsible platform where gaming is kept in its proper perspective.
Our responsible gaming framework is built on three core principles: prevention, intervention, and support. We invest continuously in tools that help players maintain control over their gaming activity, we monitor Platform behaviour for early signs of problem gambling, and we ensure that professional support resources are always accessible to anyone who needs them.
Every karika player has the right to a safe gaming experience. That means access to deposit limit tools, session time reminders, self-exclusion options, and a knowledgeable support team that is trained to handle responsible gaming conversations with care and without judgment. We are not just a gaming platform — we are a platform that takes the well-being of our players seriously.
If you ever feel that gambling is no longer fun, that you are chasing losses, or that your play is interfering with your daily life or relationships, please use the tools available to you and reach out to our support team at [email protected]. There is no shame in asking for help — and karika is here for you.
Never gamble to recover losses, pay debts, or solve financial difficulties. If gambling feels like an obligation rather than entertainment, please contact our support team immediately.
These six principles underpin every responsible gaming decision karika makes — from product design to customer support training.
karika enforces a strict 18+ policy. Every applicant must pass our KYC age verification process before their account is activated. Accounts found to belong to individuals under 18 are immediately and permanently closed, regardless of any balance held.
Every registered karika player can set personal deposit limits, loss limits, and session wagering limits directly from their account settings. Once set, limits take effect immediately. Increases to limits are subject to a 72-hour cooling-off period to prevent impulsive decisions.
Players who feel they need a break can activate a self-exclusion period of 1 week, 1 month, 3 months, 6 months, or 5 years. During a self-exclusion period, the account is fully locked and all promotional communications are suspended. Only a full 5-year exclusion is permanent.
karika allows players to set a maximum daily session duration. When the set time is reached, the Platform will display a reminder notification. Players can also view their total time spent on the Platform in the account dashboard — transparency that helps maintain healthy gaming habits.
Periodic reality check pop-ups remind players how long they have been playing and summarise their net win or loss for the session. These prompts are designed to interrupt the flow of play and encourage players to pause, reflect, and make an informed decision about whether to continue.
Our customer support team is trained to handle responsible gaming conversations with empathy, discretion, and professionalism. Players are never made to feel embarrassed for raising a concern about their gambling habits. Reaching out is always the right decision.
karika provides a full suite of tools designed to keep you in control at every stage of your gaming journey. All tools are free, instant, and accessible from your account dashboard.
Set a maximum daily, weekly, or monthly deposit cap in Bangladeshi Taka (BDT). For example, you can cap deposits at ৳5,000 per week. Reductions apply immediately; increases take 72 hours to take effect after confirmation, giving you time to reconsider.
Cap the total amount you are willing to lose within a set time window. Once your loss limit is reached for the period, your account will be temporarily restricted from placing further bets until the period resets. This tool is particularly useful for slot and crash game players.
Need a short break without a full self-exclusion? Activate a time-out of 24 hours, 48 hours, or 7 days. During a time-out, login is disabled and no deposits can be made. Time-outs cannot be cancelled early — they run for the full duration you select.
For a more serious break, choose a self-exclusion period of 1 month, 3 months, 6 months, 1 year, or 5 years. All marketing and promotional emails stop immediately. A 5-year exclusion is treated as permanent and cannot be reversed under any circumstances.
Log in to your karika account, navigate to Account Settings, and select the "Responsible Gaming" tab. All tools are available there. You can also request activation via our support team at [email protected] — requests are processed within 1 hour.
To protect players from impulsive decisions, any request to increase a deposit or loss limit is subject to a mandatory 72-hour cooling-off period. Reductions and time-out activations, however, take effect instantly with no delay.
Problem gambling can develop gradually. Recognising the early signs in yourself or someone you care about is the first step toward getting help.
Returning to gamble after a loss in order to win back the money — often increasing bet sizes to try to recover faster. This is one of the most common and dangerous patterns in problem gambling.
Using money intended for rent, food, utility bills, or family expenses to fund gambling. If gambling is eating into essential household expenditure, this is a serious warning sign.
Repeatedly trying to reduce or stop gambling but being unable to do so, even when you genuinely want to. Feeling restless, irritable, or anxious when not gambling.
Hiding gambling activity from family members or friends, minimising the frequency or amounts wagered, or feeling shame and guilt about the extent of your play.
Turning to gambling to cope with stress, depression, loneliness, anxiety, or other difficult emotions — using the excitement of play to temporarily numb or avoid underlying problems.
Missing work, neglecting family obligations, performing poorly at school or work, or withdrawing from social activities because of time and energy devoted to gambling.
Ask yourself the following questions honestly. If you answer "yes" to two or more, we strongly encourage you to reach out to our support team or use one of the self-management tools above.
If you answered "yes" to any of the above, please contact the karika support team at [email protected]. Our team is trained to assist you without judgment and can help you activate self-exclusion or connect you with additional support resources.
If you feel that gambling is becoming a problem for you or someone you know, here is a clear step-by-step path to accessing support through karika.
Recognising that gambling may be causing harm is the most important first step. You do not need to have lost large sums or hit rock bottom — if it feels wrong, that is enough reason to act.
Write to [email protected] with the subject "Responsible Gaming Request". Our team is available 24/7 (Bangladesh Standard Time, UTC+6) and will respond to all responsible gaming requests as a priority.
Our support team will walk you through the options available — from a simple deposit limit adjustment to a full self-exclusion. We will activate your chosen tool within 1 hour of your request being confirmed.
During any time-out or self-exclusion period, take the opportunity to speak to people you trust, seek professional counselling if needed, and focus on activities that support your well-being away from the Platform.
If you choose to return to the Platform after a self-exclusion or time-out period, karika will offer a responsible reintegration — including the option to set new limits before the account is fully reactivated.
karika is strictly an 18+ platform. Protecting young people from exposure to gambling is a shared responsibility between karika and every adult player.
Every new karika registration requires the applicant to confirm they are 18 years of age or older. Our KYC process includes mandatory age verification — applicants are required to submit a valid National Identity Document (NID), passport, or other government-issued ID that confirms their date of birth before the account is approved.
Any account found to belong to a person under 18 will be permanently closed without appeal. Any funds deposited by a minor will be returned to the payment source (bKash, Nagad, Rocket, or bank account) after deducting any withdrawal and processing costs, as required by our Terms & Conditions.
If you share a device with young people, please take the following precautions to prevent underage access to gambling platforms:
If you believe a minor has created a karika account or accessed the Platform using your details, please contact us immediately at [email protected]. We will investigate promptly and take all necessary action.
Responsible gaming starts with good habits. These practical guidelines will help you keep your karika experience enjoyable, sustainable, and within your means.
Decide in advance exactly how much you are willing to spend during a gaming session — and treat that amount as the cost of your entertainment, not as an investment. Never exceed your predetermined budget, regardless of outcomes.
Online casino games and sports betting are designed as entertainment. The house always has a mathematical edge over time. Approach every session with the mindset that you are paying for an experience — any winnings are a bonus, not a guarantee.
Step away from the screen at regular intervals. Long, uninterrupted gaming sessions reduce judgment and increase the likelihood of impulsive betting behaviour. Use karika's session timer feature to build regular break reminders into your play.
Accepting a loss and walking away is always the right decision. Chasing losses — increasing your bets or continuing to play in an attempt to recover money — is the single fastest route to problem gambling. Set a loss limit and respect it absolutely.
Fatigue, stress, grief, or strong emotions impair decision-making. Gambling in these states increases the risk of impulsive and regretted decisions. Wait until you are in a clear, calm state of mind before playing.
Alcohol and substances impair judgment significantly. karika strongly advises against gambling while under the influence of alcohol, medications, or any other substances that affect cognitive function or impulse control.
If you are worried about your gambling, talking to a trusted family member or friend is a powerful first step. Keeping concerns private allows them to grow. Opening up creates accountability and access to real-world support.
If you have any concerns about your gambling habits, or if you would like to activate any of the responsible gaming tools described on this page, our support team is available around the clock. You are never alone — reaching out is always the right move.
Use subject line: "Responsible Gaming Request" — responses within 1 hour for all responsible gaming queries (Bangladesh Standard Time, UTC+6).
karika is committed to keeping your gaming experience fun, fair, and within your control. Explore our games with confidence — and remember, our responsible gaming tools are always just one click away.